Free AI Review Diagnosis for local merchants

Turn Google reviews into business action.

Paste a Google Maps link and see review risks, customer complaint themes, and AI reply suggestions in 30 seconds.

Sample diagnosis

Sunny Side Brunch House

4.6 rating

Reputation Score

88/100

Review Risk

Medium

2 low-star in sample

Reviews

318

Customer complaints

wait time · pricing · noise level

Next actions this week

Reply to your most critical review today

A polite, owner-safe AI draft is ready — approve and post it.

Fix the top complaint: wait time

It is the issue customers raise most across recent reviews.

Ask recent happy guests for a Google review

Fresh 5-star reviews dilute the weight of negative ones.

Get your full AI reputation report

See every unreplied review + an AI reply draft for each
Customer complaint themes and this week’s operating actions

Connect Google for the full report

Full report includes: review risk, unreplied reviews, customer complaint themes, AI reply drafts, and this week’s operating actions. Replies are drafts you approve — ezgo never posts without you.

Diagnosis report

Not a chatbot. A merchant-ready review report.

The free scan gives owners a reason to trust ezgo before registration. The full report unlocks all unresolved reviews, reply drafts, approval rules, and weekly operating actions.

Risk alerts

Find low-star reviews, refund language, and sensitive complaints before they quietly hurt trust.

AI reply preview

Draft owner-safe replies that stay polite, specific, and approval-ready.

Customer themes

Summarize complaints around wait time, service, pricing, environment, and appointment experience.

Next actions

Give the owner a short list of what to reply to, fix, and watch this week.

Conversion workflow

Give value first. Ask for Google access second.

The homepage should feel like a useful diagnosis tool, not a vague AI prompt box. Owners paste a link, see risks, then connect Google when the full workflow is worth it.

Paste Google Maps link

No setup needed for the first diagnosis.

Scan public reviews

ezgo reads ratings, review text, timing, and unresolved signals.

Generate preview report

The merchant sees risks, themes, and AI reply examples.

Connect Google account

Full workflow unlocks sync, approval, publish, and weekly insights.

Modular AI Retail OS

Start with reviews. Expand when the merchant is ready.

Review diagnosis is the wedge. Customer support, marketing, finance, HR, and operations become add-on modules once ezgo has earned trust.

Review Assistant

Reply drafts, low-star alerts, review themes.

Customer Assistant

Website, WhatsApp, and message channel support.

Marketing Assistant

Campaign ideas from real customer feedback.

Ops Intelligence

Weekly operating actions from local business signals.