Trusted by 80+ local businesses across the US

Turn Google reviews into business action.

Every unanswered review is a customer deciding without you. Paste a Google Maps link and see what your reviews are quietly costing you — risk score, complaint themes, and AI reply drafts in 30 seconds.

Sample diagnosis

Sunny Side Brunch House

4.6 rating

Reputation Score

88/100

Review Risk

Medium

2 low-star in sample

Reviews

318

Customer complaints

wait time · pricing · noise level

Next actions this week

Reply to your most critical review today

A polite, owner-safe AI draft is ready — approve and post it.

Fix the top complaint: wait time

It is the issue customers raise most across recent reviews.

Ask recent happy guests for a Google review

Fresh 5-star reviews dilute the weight of negative ones.

Get your full AI reputation report

See every unreplied review + an AI reply draft for each
Customer complaint themes and this week’s operating actions

Connect Google for the full report

Full report includes: review risk, unreplied reviews, customer complaint themes, AI reply drafts, and this week’s operating actions. Replies are drafts you approve — ezgo never posts without you.

Read-only — we never post without your approvalYour Google password is never stored

Diagnosis report

Not a chatbot. A merchant-ready review report.

The free scan gives owners a reason to trust ezgo before registration. The full report unlocks all unresolved reviews, reply drafts, approval rules, and weekly operating actions.

Risk alerts

Find low-star reviews, refund language, and sensitive complaints before they quietly hurt trust.

AI reply preview

Draft owner-safe replies that stay polite, specific, and approval-ready.

Customer themes

Summarize complaints around wait time, service, pricing, environment, and appointment experience.

Next actions

Give the owner a short list of what to reply to, fix, and watch this week.

Conversion workflow

Give value first. Ask for Google access second.

Paste your Google Maps link and ezgo shows which reviews are unanswered, which ones are quietly costing you customers, and what to reply to today — before you connect anything.

Paste Google Maps link

No setup needed for the first diagnosis.

Scan public reviews

ezgo reads ratings, review text, timing, and unresolved signals.

Generate preview report

The merchant sees risks, themes, and AI reply examples.

Connect Google account

Full workflow unlocks sync, approval, publish, and weekly insights.

Loved by local owners

Owners who stopped dreading their reviews.

Built for restaurants, salons, spas, and local service businesses across the US.

I was losing sleep over one nasty review. ezgo had a reply ready in seconds — polite, specific, and I just hit approve.

MMaya R.Brunch café owner · Oakland, CA

Finally a tool that tells me what to actually do this week, not just another dashboard. My reply time went from days to minutes.

DDaniel K.Salon owner · Austin, TX

Setup took two minutes, and it never posts without me. For a contractor juggling job sites, that hands-off trust is everything.

LLarry HuangConstruction company owner · New York, NY

Pricing

Priced around the cost of ignored reviews.

Every plan targets the quiet losses — bad reviews left unanswered, slow replies, and weekly review work that never makes it onto the schedule.

For testing your review health

Free

$0forever

Get the first useful signal without connecting Google yet.

1 free AI reputation diagnosis each month
3 AI reply drafts for low-star reviews
Public review themes and risk examples
No credit card required

Best for owners who want to see if ezgo is worth trusting.

Try free

For one busy local shop

Starter

$12.9/mo

Keep bad reviews from sitting unanswered.

Everything in Free
Unlimited AI drafts for low-star reviews
New bad-review email alerts
Reply history and one-tap approval
Google Business Profile sync

One avoided lost customer can pay for this.

Protect my reviews

For stores that want weekly control

Most useful

Pro

$19.9/mo

Turn review work into an operating rhythm.

Everything in Starter
AI replies for every review, not only bad ones
Weekly store health report
Competitor review tracking
Multi-location ready reporting
Priority onboarding support

Recommended once reviews affect staff time or repeat visits.

Put reviews on autopilot

No credit card to start. Replies are always drafts you approve — ezgo never posts on its own.

Modular AI Retail OS

Start with reviews. Expand when the merchant is ready.

Review diagnosis is the wedge. Customer support, marketing, finance, HR, and operations become add-on modules once ezgo has earned trust.

Review Assistant

Reply drafts, low-star alerts, review themes.

Customer Assistant

Website, WhatsApp, and message channel support.

Marketing Assistant

Campaign ideas from real customer feedback.

Ops Intelligence

Weekly operating actions from local business signals.

Run free diagnosis